We do our best to work on all E Bikes, however we may be limited on electrical repairs, proprietary parts, and any troublesome designs. For example, we are very limited on things such as “Scooters” and single wheel boards. Your best bet is to call ahead, or stop by and allow us to determine the extent of what we can offer you. We will always do our best to at least give it a try. Thank you.

We hear it all the time. Especially coming from people that just moved here and have never had to deal with this many flats before. To put it plainly, “goat heads”, also known to have other names, tend to be the culprit. Now, they are everywhere, even on the paved trails and roads. There’s practically no avoiding them, and it’s best to be prepared to deal with them now that you are here. Ask us what options we may have available to you today.

Absolutely! Save yourself the stress of a large box sitting outside on your front door while you are away. We will assemble and add any upgrades or accessories you may need. Once completed, a quick call/text and you will be on your way!

We offer this service to both regular and electric bikes to help give you some comfort beyond that of just having your bike built. Bikes tend to have a break-in period their 1st year, and sometimes user error can be part of the issue. This service helps make new riders feel comfortable and confident with reaching out to their local bikeshop for help. For less than the cost of our Standard Tune Up, you can have your bike covered for the year.

We may be able to offer this service if arranged with prior notice. Call us and we can figure out a way to accommodate your needs. A two way fee will be included in the final cost dependent on total distance traveled.

While tubeless is our go-to set up. It’s not for everyone. The regular maintenance may be too messy and complicated for someone just doing the occasional fair weather rides. Give us a call and we can help you determine if it’s the right choice for you.

That’s a tough one. While many jobs can be considered quick and simple, the outcome can drag out jobs from a quick 10 to a long 40 minutes. Reason being, additional walk in customers, pick ups, and phone ringing in the background. We ask our customers to have some patience with us and we will get them back on the road as quickly as possible.

We definitely can get your rack installed. Limited to the hitch receiver itself. Uhaul tends to be a common option for a receiver install. Once that’s ready, we can help you with the rack install and walk you through the bike loading process.

While we are no medical professionals, we can advise you on anything obviously set up on your bike for a poor experience. Sometimes it’s a trail and error process to get your bike set up just right. That said, bike fits are a thing and professional fitters have a deeper understanding of the human body and how it interacts with man made mechanical devices such as the bike. Give us a chance and we might just have the solution you are looking for.

It depends… So many variables to consider, even the possibility of different uses in the near future. We’re pretty good at narrowing down all the bike jargon, to just the few key words you may want to focus your research on. Let us ask you some key questions to help boil it all down. Who knows, we may just have what you are looking for in stock!

Not right this moment, but we may be open to it down the road. We will be sure to announce it as soon as we make an executive decision.

Not typically… We trust our customers, but these tools are our life and we hate to see any unintended misuse. That said, we won’t hesitate to do a quick free adjustment.

Not officially, but we recognize that many people shuttle from the local airports to the AZT trailhead. Give us a call and we might just be able to do something for you if no other options are available. We’re big into bikepacking ourselves and believe in helping you start your journey off right.

Yes! However some experience is absolutely recommended for maximum enjoyment. You should be able to do your own research, preparations, repairs, etc. If you are new to this then just ask us how to best prepare for a trip with us.

Follow our suggestions for the route’s demands and feel free to ask us questions. We can on occasion provide some gear, but it’s best to simply prepare ahead of time.

Our route guidelines aim to achieve a steady but comfortable pace. Our bike suggestions best match that for the route and terrain we are expecting. That said, everyone has comfort and handling preferences. If you are unsure, just ask us and we can go over your bike set up with you.

Usually dispersed sites, but on occasion campsites. Our route description should list the details. Pro tip: Bring some cash on hand just incase!

I carry one myself, but at the bare minimum have your cell phone tracking you with close ones watching. Make them aware of your itinerary during this outing and share contact info of others attending the trip if possible. We live in an area where animals, immigration, illegal activities, and other potential threats can appear at any given moment.

All our trips should be considered self supported unless otherwise noted. We try our best to provide necessities when staying in areas with scarce supplies. We also do our best to make you aware of such expected conditions. Be sure to do your homework and ask any questions you may not see answers too on our route description.

It’s something we might be able to offer you. In the future we will have a better list of available items, for now just reach out in advance to secure whatever we can possibly lend you.

We can’t guarantee it, but we might have back up plans to account for this. That said, all riders should be self supportive and have their own back up plans available. If this isn’t possible, please inform us in advance so we can take you into account with our own personal bail out. Keep in mind, this isn’t ideal for everyone’s trip experience.

Most places we stay at will have at least two choices. Be sure to ask us about hammock friendly sites, as those are far less common in our region.