Your experience is our top priority

Return Policy

We follow common return policies used by small businesses. If we can’t replace your in-store purchase with the right product, then we will offer you a full refund, in-store credit, or a discount to put towards future purchases. Refund type is entirely up to our discretion based on best outcome for both parties in mind. We are happy to discuss any refund with our customers and come to an agreement.

All workmanship performed by our mechanics comes with a guarantee. Customers have 7 days to report any issues from the day of pick-up. We will do our best to correct any issues specifically in relation to the work previously performed.

Please contact us as soon as possible, we are here to help.

Two people riding bicycles on a sunny paved road through a wooded area, with one person raising their arms in celebration.
Contact Us
Man riding mountain bike on trail with mountain and trees in background.
Close-up of a mountain bike's front suspension stem and top cap, showing the Renthial branding, adjustment knobs, and part of the fork.
Person in a red jacket and black pants walking a bicycle along a grassy trail through a natural landscape with trees and cloudy sky.
A man riding a mountain bike on a dirt trail in a hilly outdoor area with green trees and bushes.
Close-up of layered rock formations with a prominent vertical crack, under a clear blue sky. 
[ CONTACT US ]

Request Information